Privacy Policy

Last updated: January 1, 2025

1. Introduction

The Louisiana Pet Overpopulation Advisory Council ("LPOAC," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our grant application portal.

2. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, and password when you create an account.
  • Application Data: Organization details, program descriptions, financial information, and supporting documents submitted as part of a grant application.
  • Contact Form Data: Name, email, organization, and message content submitted through our contact form.
  • Usage Data: Information about how you interact with our website, including pages visited and actions taken.
  • Email Engagement Data: For announcement emails we send to our mailing list, we record when a message is opened and which links in it are clicked, along with the date, time, and the type of email program used.

3. How We Use Your Information

  • To process and evaluate grant applications
  • To communicate with applicants about their application status
  • To respond to inquiries submitted through our contact form
  • To understand which announcements are useful, so we can send fewer and better ones
  • To maintain and improve our website and portal
  • To comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with LPOAC board members and reviewers for the purpose of evaluating grant applications. We may also disclose information when required by law or to protect the rights and safety of LPOAC and its users.

5. Data Security

We use industry-standard security measures to protect your information, including encrypted data transmission (HTTPS), secure cloud storage through Supabase, and role-based access controls. However, no method of transmission over the internet is 100% secure.

6. Document Storage

Documents uploaded as part of grant applications are stored securely and are only accessible to the applicant and authorized LPOAC staff (reviewers, board members, and administrators). Documents are retained for a minimum of three years following the grant cycle.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Withdraw consent for data processing where applicable

To exercise these rights, contact us at [email protected].

8. Cookies

Our website uses essential cookies to maintain your login session. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, but this may affect your ability to use the grant portal.

9. Email Tracking

Announcement emails we send to our mailing list contain a small, invisible image and links that pass through our own website before reaching their destination. Together these tell us whether a message was opened and which links were followed. We use this only to judge whether our announcements are worth sending; we do not use it to build profiles, and we never share or sell it.

Essential messages about your application or account — status changes, receipts, and account notices — are not tracked.

You can avoid this entirely. Turning off automatic image loading in your email program prevents opens from being recorded, and you can stop receiving announcements altogether from the unsubscribe link in any of them or from your email preferences page.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Louisiana Pet Overpopulation Advisory Council

P.O. Box 740402, New Orleans, Louisiana 70174

[email protected]